Legal

Refund policy

DRAFT OUTLINE, NOT LEGAL TEXT. This page lists what the final policy will cover. It is being written with the studio's legal advisor and will be replaced before the store opens. Questions in the meantime: uagamedevelopment@gmail.com.

This policy will cover:

Digital purchase refund window and conditions
What happens to access when a refund is processed
Merchandise: print-on-demand cancellations, defects and returns
Chargebacks and disputes
How to request a refund